We have partnered with Nexbillpay to extend an additional payment option for customers interested in using their check, debit card or credit card to pay their bill. Nexbillpay is a trusted third party automated payment service that allows you to pay your bill online.
- What is the service fee?
Nexbillpay charges a small service fee to cover payment handling and all processing charges. A service fee will be calculated and disclosed prior to finishing your payment.
- Does Horsehead Water Users Association keep any part of the service fee?
Horsehead Water Users Association does not keep any part of the Nexbillpay service fee. Nexbillpay is a separate entity providing a service for all the customers of Horsehead Water Users Association.
If your account is delinquent, disconnected, or in the disconnect process, you MUST contact our office BEFORE you make a payment. Services will not automatically be restored or prevent disconnection if payment is made without contacting our office FIRST!
Horsehead Water Users Association: (479) 754-8420 – Hours: Monday-Friday 8:00am-4:00pm.
BY CLICKING I ACCEPT, YOU ALSO AGREE THAT YOU HAVE READ AND ACCEPT THE NEXBILLPAY TERMS & CONDITIONS